Service Tenet
1. To guarantee the quality of service, improve the overall efficiency of the client system.
2. Assist customers to import, absorb new technology, improve the efficiency of the system
3. Assist customers to establish a perfect system of management process
4. Assist customer training system management
Service Mode
1. Telephone: Provide service phone support 7*24 hours.
2. Fax: You can document the problem, sent by fax to the YUEQING HENGXIN PENUMATIC CO., LTD.
3. Submit your site: Through our website technical support (message), submit your questions and suggestions, our customer service department will be the fastest solution, and notify you.
4. Technology forum: Through our website forum, submit your questions and suggestions, our customer service department will be the fastest solution, and reply to you.
5. E-mail: Will send it by mail to our customer service special electronic mailbox.
6. Remote maintenance: By phone, internet (internet) communication with remote technical support for you.
7. Site service: Via telephone, fax, e-mail when, remote services can not solve your problem, the company will assign professional and technical personnel to provide support services for your site.
Service Commitment
Our company each customer will have professional and technical service personnel responsible for tracking solution.
Customer problem, we promise to respond within 30 minutes, solve one working day.
Service Hotline: +86-13616879106
We provide professional project selection and configuration consulting based on application conditions, control requirements, installation space, and cost targets. By systematically evaluating different brands, models, and technical parameters, we deliver highly compatible and practical solutions that balance performance, reliability, and budget, reducing selection risks and improving overall project efficiency.
We offer one-stop procurement consulting for pneumatic automation products, covering air preparation units, actuators, control components, and related accessories. Through unified model planning, brand integration, and delivery coordination, we help customers reduce multi-supplier management costs, improve procurement efficiency, and ensure system compatibility and long-term supply stability.
For production line maintenance and retrofit needs, we provide reliable spare parts replacement solutions, including localization and standard alternatives. By matching functional parameters, installation dimensions, and operating conditions, we deliver equivalent or improved substitutes that help reduce downtime, lower spare parts costs, and minimize dependence on single-brand or OEM supply.
